Customer care

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For Tahiti

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For Nouméa

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«I was very surprised to discover the insurance coverage offered to private customers. I felt very early on that my needs were understood and the advice well adapted. I started out by insuring my son’s motorbike; now they insure my house, my car and even my motorboat.»

Private client. Bouzingues (Hérault France)

« I have been a Poe-MA client since 2004 and have always received high quality service and competitive insurance rates. I always have a choice of solutions and whatever my request, my file is quickly processed. »

« I particularly appreciate the privileged relationship I have with my agent who is always friendly and welcoming. »

Private client. New Caledonia-insured car and motorcycle.

«We particularly appreciate the agency in Sète for its informal approach. In addition, our advisor Sandrine is passionate about her profession and always gives valuable advice. »

«We suffered a total loss of our vessel and our Poe-ma insurance was of great support during this difficult ordeal. »

Shipowner. France. Insured for fishing trawlers (Nathalie Vincent II & Roger Christian III)

« After the tsunami in 2004, we wanted to turn towards an expert in marine and climate insurance, the Poe-MA team was always in the marina listening to the users, so naturally, we turned to them. They are available to answer even the smallest question and their propositions are always well adapted and easy to understand. We always feel reassured ».

Shipowner. Reunion Island

«I decided to insure my pleasure boat with Poe-ma. The team from the Phuket office is always available and offers me solutions that are adapted to my needs. I feel secure and I know that I can count on them in the event of a problem.»

Private client. Phuket (Thailand)

«From the first moment I met the Poe-ma agent, we developed a relationship of trust. He is from here and understands my needs. What’s even better is that the guarantees correspond to local risks; I’m not concerned by black ice…the rates are logical, the team is responsive and there for me.»

Private Client. Noumea, New Caledonia

«My boating activity must be perfectly insured, I risk losing everything in the event of a disaster. After listening to my constraints, they knew how to offer me different solutions, very clearly. By understanding what each tariff is and the corresponding guarantees, it is much easier to chose!»

Marina - Saint-Gilles les Bains (Réunion)

«We chose to use the Poe-MA team to insure our vessels. Poe-MA knows our business, understands our issues and has been able to offer us solutions that fully meet our requirements. Ask them to review your situation; you will see how relevant their answers are.»

Director of a fleet of commercial vessels in Papeete.